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Frequently Asked Questions
We try to anticipate any questions you might have and provide the answers here. Please be sure to review our Store Policies. If you need additional information please call or email us.
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What happens after I place my order?
We will attmept delivery on the requested date. We
always ask for a phone number both for you and the recipient, just in
case we have difficulty delivering your order. We may also need to
contact you with other questions.
To help assure on-time delivery during the busy holiday season, place
your order at least 1 day prior to the following major holidays:
Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day,
Easter, Administrative Professionals Week, Mother's Day, Memorial Day,
Father's Day, Independence Day and Labor Day.
Please keep in mind we are closed on Sundays (with an exception for funeral services.) Our shop will always be closed on the following holidays: Thanksgiving
Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day,
Father's Day, Independence Day and Labor Day.
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Will you deliver outside of Mankato?
Yes, we proudly serve North Mankato, Mankato, Eagle Lake, Lake Crystal, Saint Peter, Nicollet and Madison Lake, Minnesota. Extra delivery fees will apply outside of Mankato & North Mankato. We also provide nationwide services.
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How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the
safest and most reliable checkout experience for our customers.
Proudly Serving North Mankato, Mankato, Blue Earth,
Eagle Lake, Lake Crystal,
Saint Peter, and Madison Lake, Minnesota. Nationwide services
available.
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What is your refund or exchange policy?
All sales are final. If you are unhappy with your final product, please contact us.
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How can I make my floweres last longer?
Certain varieties of cut flowers last longer than
others. Carnations, for example, can remain vibrant for long periods.
Roses have a shorter vase life, but are prized for their special and
delicate beauty. A little TLC will go a long way to keep your blooms looking
fresh longer.
If your flowers arrive in wet foam, keep the floral foam soaked in water containing floral food. If your flowers arrive in a vase, keep the vase filled with water containing floral
food. If the solution becomes cloudy, replace it entirely. If possible,
recut the stems by removing one to two inches with a sharp knife. Remove leaves that will be below the waterline. Leaves in water will promote bacterial growth that can harm the flowers.
Keep them in a cool spot (65 to 72 degrees
Fahrenheit), away from direct sunlight,
heating or cooling vents, direct drafts from a ceiling fan, and the tops
of televisions or radiators. (Appliances like televisions give off
heat, causing flowers to dehydrate.)
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How can I make my flowers last longer? |
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| Certain varieties of cut
flowers last longer than others. Carnations, for example, can remain
vibrant for long periods. Roses have a shorter vase life, but are
prized for their special and delicate beauty. When buying flowers, be
sure to ask your florist how long you should expect your arrangement to
last. Whatever variety you choose, a little TLC will go a long way to
keep your blooms looking fresh longer. Here are a few handy tips that
can help add days to their beauty! |
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What is floral food and how do I use it?
Floral food is a combination of additives that
help to nourish the flowers and discourage bacteria from growing in the
water. It is one of the best—and easiest—ways to extend the life of
your flowers. It is very important to follow the directions on the
package correctly. Improperly mixed floral food can do more harm than
good. |
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